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MessageBird acquires 24 sessions

Joining MessageBird to accelerate video-first customer engagement

Published on
2021/03/30
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Secure video meetings for customer advice

A message from Rutger Teunissen, CEO of 24sessions

5 years ago, Konstantin Goncharuk and I set out to help businesses offer the best video call experiences to their customers. Along the way, we discovered we were solving a bigger problem: to rethink the way organizations communicate with customers. With MessageBird we have found a partner that truly shares this mission, as their vision is to make communicating with customers as easy as with a friend.

Why join forces

By joining forces with MessageBird, we are making a leap forward in our mission to improve personal customer contact. Over the past years — and especially last year — video has become a more embedded, instant, intelligent and integrated part of the omnichannel customer experience.

What this means

Together with MessageBird, we can continue to drive the power of video calls as one of the primary channels for high-value customer contact. And turn video customer contact into an even smoother digital experience for businesses and organizations around the globe.

For our customers

We can imagine this is exciting news for our customers — and it is! Teaming up with MessageBird means we will have more resources and expertise at our disposal to support our customers, product development and future growth

Continuity

Aside from this, nothing will change and we will continue to run 24sessions as we always have — now as a business unit of MessageBird. Our customers will continue to see the same beloved product, service, people and support from 24sessions that they’re accustomed to.

Thank you and sign-off

I would like to take this opportunity to thank all of our clients and partners for putting their trust in us, and for bringing us to where we stand today. Our journey has only just begun – we can’t wait to see what the future will hold!

Warm regards,

Rutger Teunissen and the 24sessions team

About Capital Mills

The Netherlands – based Capital Mills is a venture capitalist founded in 2015 and backed by a group of experienced entrepreneurial investors. Focused on long–term collaboration and active support it invests in fast-growing B2B SaaS companies with state-of-the-art technology and ambitious founders.

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